Issue: How do I fund or receive Bitcoin in my Bitso account?
Issue: How do I activate the 2FA authentication of my account?
Issue: Why does my Bitcoin deposit address change?
Solution: My funding or transfer of Bitcoin has not been received
Issue: Problems with funding through SPEI
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Most Frequent Problems
Solution: My pesos withdrawal appears as “Pending”
Solution: I made my cash deposit incorrectly
Solution: My Pesos withdrawal appears as Completed but I have not received it
Solution: My cash deposit has not been credited to my Bitso account
Solution: I cannot verify my account to become Level 2
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Discover the hidden outliers within Bitso Alpha
How to create a Bitso Shift account
What is Bitso Shift: how does it work and everything you can do with an account
How to send wire transfers from Bitso Shift
How to receive a deposit in Bitso Shift
FAQ: Send wire transfers to Bitso Shift
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Tutorials: create and account verification
Tutorial: Creating your account on Bitso
Tutorial: How to request the requirements to upgrade to Level 3 or to verify your corporate profile?
Formularios de nivel 3 - Persona Física Mexicana, Naturalizada o Residente
Level 3 forms – Foreign Natural Person, Non-Resident of Mexico.
Level 3 Forms – Foreign Legal Entity
Tutoriales: Fondear tu Cuenta
Fund your Account Introduction
Tutorial: Receiving Bitcoins in your Bitso account
Tutorial: Redeeming Coupon of Bitso
Tutoriales: Ajustes de tu cuenta
Tutorial: Change your E-mail
Tutorial: How to Change your Password?
Tutorial: How to activate and deactivate the 2 Factors Authentication (2FA)?
Tutorial: Verify the history of your account (transactions)
Tutoriales: Comprar y Vender Bitcoin
Explanation: Difference between Limited and Market orders
Tutorial: Making a Quick Purchase/Sale at Market price
Tutorial: Making Trading on the Exchange page
Tutorial: ¿How cancel your active order?
How to access the technical analysis tools in Bitso Alpha?
Tutoriales: Retirar fondos de tu cuenta
Tutorial: Withdrawing pesos to your cellphone
Tutorial: How to create a coupon to transfer MXN to another Bitso user.
Programa de Recompensas de Bitso
Referrals – Bitso Rewards Program
Tutorial: Creating an API entry
Tips & Tricks
FAQ: Preguntas Frecuentes de Bitcoin
Answer: Whats is Bitcoin?
Answer: What determines the Bitcoin price in Bitso?
Answer: Who created the Bitcoin?
Answer: Where can I consult a transaction?
Answer: ¿What are the Bitcoin confirmations?
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FAQ: Preguntas Frecuentes de Bitso
Answer: What is Bitso?
Tutorials: What is a Stop-Loss and a Stop-Limit and how do they work?
Answer: What is my transaction NIP?
Answer: Where can I see my transaction history?
Answer: What are the Bitso coupons?
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FAQs Preguntas Frecuentes
Tutorial: How to login to your Bitso account from Bitso App?
Tutorial: How to Fund or Send Currency on Bitso App with a QR Code?
Tutorial: How to Create and Verify My Account on Bitso App?
How do I set up my API keys?
Update Bitcoin Cash 15 November 2020
Help Center and Social Media Policy