This option may take approximately 60 minutes, and if after this period the SMS has not been received, please contact us by taking a help ticket  from our Help Center, selecting the options "Account Verification " > "Level 1 Verification (SMS)" > "I do not receive the SMS "

You will immediately receive an e-mail with the necessary requirements, to provide you with a prompt solution.

Upon sending these requirements, one of our agents will follow up on your ticket within 24 to 48 hours, keeping you informed of the progress of your request.