What is Bitso Shift?

Bitso Shift is the brand new solution to send, receive, and convert money in different currencies. Your money can cross all borders with the lowest fees. Find out more

What is Circle’s Group?

Circle’s Group is a regulated money transmitter in the US. Bitso Shift has partnered with Circle’s Group to receive, process, and direct USD wires to the beneficiary of the payment.

Why is the recipient Circle Internet Financial LLC?

Circle Internet Financial LLC is authorized to receive money on behalf of Bitso Shift and its users internationally. Thanks to this method, you can send wires internationally as if they were domestic, saving time and money.

Do I need to send an international wire or SWIFT?

No. Bitso Shift’s users can receive domestic wires.

Can I use Zelle or ACH?

No, but we're working on offering you more options.

Which type of account receives the funds?

A business account will receive the funds.

How much time takes a wire transfer?

Normally, it will take up to 48 business hours depending on the time of the day when the wire was sent (may take longer on holidays and weekends). Once Circle’s Group processes it, Bitso will take some more time to direct the funds to the receiver’s account.

Is there a limit on the amounts I can send?

Yes. Each Bitso Shift account has monthly limits to receive funds. Contact the user to know how much money you can send them. 

What is the reference code and why is it so important?

It’s the code you must fill in the “Description”, “Memo” or “Message” field that helps Bitso Shift track your payments. Even if your bank form states that this field is optional, for this transaction it is mandatory. If it is unfilled, the wire will be rejected and your bank may charge you fees.

Can I send the wire from a different account?

No, but if you want to send a wire from a different account, ask the Bitso Shift user to authorize it.

Am I going to get notified when the payment completes?

Yes. Bitso Shift will send you emails notifying about each payment status.

How can I invite other people to Bitso Shift and send them wires?

Share with them this link: bitso.com/shift. There, they can find all the information to open a Bitso Shift account and start receiving USD wire transfers.

What are the different payment statuses?

  • Processing: The wire transfer has already been sent and is being processed by Circle’s Group.

  • In review: Circle’s Group is reviewing the wire transfer.

  • Failed: There was an error while sending the wire transfer.

  • Completed: The Bitso Shift user received the wire transfer.