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Most Frequent Problems

Solution: I forgot my transaction NIP
Thu, 26 Oct, 2017 at 3:52 PM
Solution: My pesos withdrawal appears as “Pending”
Thu, 26 Oct, 2017 at 5:19 PM
Solution: I made my cash deposit incorrectly
Thu, 26 Oct, 2017 at 5:27 PM
Solution: My Pesos withdrawal appears as Completed but I have not received it
Thu, 26 Oct, 2017 at 6:00 PM
Solution: My cash deposit has not been credited to my Bitso account
Sat, 30 Dec, 2017 at 5:50 PM
Solution: I cannot verify my account to become Level 2
Mon, 6 Nov, 2017 at 5:16 PM
Solution: My Bitcoins appear as Outstanding Balance
Fri, 27 Oct, 2017 at 4:07 PM
Solution: My funding or transfer of Bitcoins has not been received
Thu, 21 Jun, 2018 at 2:34 PM
Issue: My withdrawal of Bitcoins has not been processed
Thu, 26 Oct, 2017 at 4:31 PM
Solution: I forgot my password
Wed, 16 Oct, 2019 at 2:43 PM