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Solution home Soluciones

Most Frequent Problems

Solution: My pesos withdrawal appears as “Pending”
Thu, 26 Oct, 2017 at 5:19 PM
Solution: I made my cash deposit incorrectly
Thu, 26 Oct, 2017 at 5:27 PM
Solution: My Pesos withdrawal appears as Completed but I have not received it
Thu, 26 Oct, 2017 at 6:00 PM
Solution: My cash deposit has not been credited to my Bitso account
Sat, 30 Dec, 2017 at 5:50 PM
Solution: I cannot verify my account to become Level 2
Mon, 6 Nov, 2017 at 5:16 PM
Solution: My Bitcoin appear as Outstanding Balance
Fri, 3 Dec, 2021 at 2:48 PM
Issue: My withdrawal of Bitcoin has not been processed
Fri, 3 Dec, 2021 at 2:22 PM
Solution: I forgot my password
Wed, 16 Oct, 2019 at 2:43 PM
Issue: I cannot reset (restore) my transaction PIN
Thu, 26 Oct, 2017 at 4:47 PM
Issue: My balance appears as Blocked in orders
Thu, 26 Oct, 2017 at 4:51 PM