Most Frequent Problems : Centro de Ayuda

Most Frequent Problems

Issue: I cannot reset (restore) my transaction PIN

Thu, 26 Oct, 2017 at 4:47 PM

Issue: My balance appears as Blocked in orders

Thu, 26 Oct, 2017 at 4:51 PM

Notifications to reduce slippage in Bitso

Wed, 3 Jun, 2020 at 4:08 PM

I cannot verify my account because the system doesn’t validate my CURP

Thu, 30 Jul, 2020 at 3:39 PM

I'm a foreigner and I don’t have a CURP

Thu, 30 Jul, 2020 at 5:16 PM

Your CURP is already registered under another Bitso account

Thu, 30 Jul, 2020 at 6:19 PM

Weekends / Holidays and delayed transactions (ARS)

Sun, 6 Dec, 2020 at 8:45 PM